shipping police

Where We Ship: Across Egypt

Shipping Fees & Timeframes
Greater Cairo (e.g., Cairo, Giza): 80 EGP — Delivered in 1–2 business days

Other Governorates: Shipping costs vary up to 115 EGP depending on location — Delivered in 3–5 business days

Product Availability
Only products that are in stock can be ordered. We do not accept backorders.

Order Acceptance
You may accept or reject the entire order upon delivery. Partial order acceptance is not allowed.

Order Inspection
As our products are primarily cosmetics packaged in sealed containers (bottles, jars, etc.), inspection is limited.

In Greater Cairo, you may briefly check your order in the presence of the courier and return it immediately if unsatisfied (shipping fees apply).

For other areas, inspection in the presence of the courier is not available.